Best Toyota Service in Portland

With expertise and great pride in servicing and repairing these Toyota models.  Avalon, Camry, Corolla, Prius, Yaris, Sienna, C-HR, RAV4, Highlander, Tacoma and Tundra. We are here for you to provide quality service and repair to your vehicle.

Doing things right since 1998
The simplest way to preserve the value of your automobile is simply by carrying out preventative maintenance. We conduct all scheduled maintenance services intervals advised inside your automobile owner’s guide (7.5K, 15K, 30K, 60K, 75K, 90K, 105K intervals). Every service is meticulously performed to fulfill the manufacturer’s recommended maintenance and safety specifications checklist.

Let The Best Toyota Service in Portland resolve this issue:

Toyota-Lexus Codes/Check Engine Light/Malfunction Indicator Light/MIL check engine light

The check engine light only comes on when the computer believes there’s an actual problem. It never comes on based on mileage. The computer will give a trouble code that indicates either the condition that brought about the code (like “Lean condition”) or the system that it believes to be functioning incorrectly (like “EGR flow insufficient”).

Sometimes the failed system will be electrical in nature that will result in a code like “Open or short circuit in coolant temperature sensor circuit,” in which case there’s likely a circuit problem either in the temperature sensor itself, or the wiring between it and the computer.

Some failures won’t be in any of the above items, but will rather be a result of a poor power or ground supplies to the computer that control it’s ability to think properly. In any case, whatever the problem is it needs to be diagnosed. It’s not uncommon for people to mistakenly believe that our use of a computer eliminates the need for diagnosis. The computer is a wonderful tool that aids us in diagnosis. It’s useful enough that we’ve spent thousands of dollars buying computers and keeping them updated, but a computer is still just a tool; it’s not magic, and it doesn’t know everything. We are still heavily reliant on the technician’s knowledge, experience, and judgement. Depending on the complexity of the system, we will normally get permission to spend a range of time and money for our initial diagnostic time.

Within that time we will do whatever we think will best further your purposes. Once we engage with it, it can go three ways. Best case scenario, we diagnose your problem and repair it. Next best, but very common, we diagnose your Toyota and then call you up with a quote for the repair. At that point you can say yes or no, however you want us to proceed. Worst case, we get to the end of our allotted time and we still haven’t come to a conclusion as to the cause of the problem. This worst case is unusual, but it’s a real possibility that should be acknowledged.

People often ask if we charge for diagnostic time. The answer is yes. They also ask if we still charge for diagnostic time if the agree to do the service or repair. The answer to that is that to the extent that the diagnostic efforts and the repair efforts overlap, the customer gets the full benefit of that overlap. To the extent that diagnostic efforts and the repairs are separate, they will be charged for separately. So, for instance: If we have to disassemble something in order to tell you that it’s defective, then we may already be half way through the labor required for replacement, and of course you’ll get the benefit of that. But, if we diagnose something that doesn’t require disassembly, then the repair is a whole new activity on top of the initial diagnostic time, and you’ll be charged for each individually.

Another question asked occasionally is “Do I have to repair it?” Perhaps a better question to ask is “Should I repair it?” I prefer to see people repair fault code problems as they occur even when the fault that triggered the warning light is relatively benign. It just seems like a bad idea to train yourself to ignore warning lights. Also, once the malfunction indicator light is on, there’s no way to know whether other fault codes are being added to the original failure, because the warning light stays the same. Finally, the fault needs to be repaired eventually anyway in order to pass DEQ/Emissions and renew your license plate tags if your vehicle is 1996 or newer. Of course, sometimes people have to juggle limited funds against multiple demands in life and that’s the concern behind their question. We are happy to advise when a repair can be delayed safely and without risk of further damage or escalating repair costs.